If you can't find an answer in our Help section, you can contact us by email. We usually reply within 24 hours, but this may be longer during busy times and at the weekend.
It's really helpful if you can include a link to your Loco2 search when getting in touch (even if the search didn't work). Just copy and paste it from your address bar:
Email us at firstname.lastname@example.org
If you've got a question about an existing order, you can simply reply to your confirmation email.
If you have an urgent query you can call us on
+44(0) 20 7183 7652 during UK office hours only. Please note that we do not have a shop and we cannot take bookings in person at our office or over the phone.
Loco2 is a limited company registered in England and Wales, under company number 05822368, and our offices are at:
Loco2 Ltd, 229 Shoreditch High St, Shoreditch, London, E1 6PJ