Can't find a solution?
If you can't find an answer to your question, please contact us by email. We don’t have a telephone number (why?) but we offer round-the-clock customer support and are very quick to respond by email.
You can manage existing bookings in your account or reply to your confirmation email.
For all other queries:
When contacting us it's really helpful if you include a link to your Loco2 search (even if the search produced no results).
Just copy and paste it from your address bar:
Loco2 is an online travel company so we don't have a shop and we aren't able to offer customer support from our offices.
If you are visiting us for a meeting, you can find us at Second floor, Overseas House, 19-23 Ironmonger Row, Old Street, London EC1V 3QN.