Print at home tickets
Information and advice about Print at Home (PAH) and Tickets on Departure (TOD) from Loco2. Including a list of available routes and fares and info on to access and print your tickets. Which routes do you offer Print at home...
Engine Room
The Engine Room, in association with Seat 61FAQs
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Questions about Loco2
Some basic questions about the bare bones of the Loco2 operation. If you want to learn more you could also read about us. Is Loco2 a train company? Loco2 isn't a train company. We are a web-based agent that enables you to...
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Making a booking
Tricks of the trade and the inside scoop. Your questions about the Loco2 journey planner covered. If you can't see what you're looking for, just ask! How do I find the cheapest fares? European train tickets come...
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Fares, ticket types and upgrades
If we had a penny for every time we got asked one of these... Does the ticket price include a seat reservation? If you book tickets on Loco2 we will make clear whether reservations are required for your train, and if...
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Tickets, cancellations & refunds
A few simple answers here, but for in-depth information about this topic please refer to the Booking Terms and Conditions. How long will my tickets take to arrive? Your tickets will be sent by first class post. And you should...
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At the station
Food, money, luggage...what to expect at European train stations. How early should I arrive at the station? You should always leave plenty of time before the train departs, especially if you need to collect your tickets,...
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On the train
All aboard! What to expect on the train itself. What's the difference between sleepers and couchettes? We get asked this so often we wrote a whole post about it What facilities exist for disabled people on European...
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Privacy & Payment
Some Q&As about your privacy and how we protect it. For more detailed information please refer to the Privacy Policy Do I need to create an account to use Loco2? Having a Loco2 account isn't compulsory. You can search...
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Booking outside europe
Why is it not possible to make online booking outside Europe?
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Payment shadow on failed bookings
What is a transaction shadow? Before Loco2 can place a booking with our ticket partner we must get "authorisation" from your bank. This is how we make sure you have sufficient funds in your account and your details...
