Get in touch
Before getting in touch, please check the FAQs for information about booking, ticket delivery (including print at home tickets), fares, cancellations and refunds.
Travel advice in the Engine Room
For travel advice before booking, please check the Engine Room. If you cannot find what you are looking for, posting your own question there is the best way to get an answer (others will then also be able to benefit from the response). Instructions on how to use the Engine Room forums.
By post* or in person
Loco2 Ltd
1 Rivington Street
London
EC2A 3DT
The nearest tube station is Old Street. Find our office on Googlemaps.
If you’re coming in person, find the giant weasel and you will have found our door! Press the Loco2 buzzer and we’ll let you in.
*we do like getting post, especially party invitations, but emails save trees, so please think before sending us anything
By email
Train travel questions should be posted in the Engine Room. But if you need to contact us for another reason you can email us at hello@loco2.com. We don’t reply to train travel queries from this address.
By phone
Unfortunately we cannot give travel advice or take bookings over the telephone, but if you have an enquiry about an existing booking, or need to contact us for another reason, you can call us on:
+44(0)207 183 7652
